Complaint Procedure

We do everything we can to make sure our customers get the best products and the best service possible. If you are not completely happy with your Smile Windows’ experience, please let us know.

If you have a complaint we will:

• make it easy for you tell us what went wrong
• give your complaint the attention it deserves
• resolve your complaint fairly and without delay
• make sure you are satisfied with the way your complaint is handled

If you would like to make a complaint you can:

Please tell us about your complaint by either…

• contacting us on our contact page
• calling us on 07758 941050